Service Rules

Terms for using CyberBot Nexus services.

Service Start

Payment is required before development begins. For Starter and Growth plans, service will not begin until the required setup/support channel is created in the client's Discord server.

Advertising and Channel Requirements

Where required by the selected plan or policy, the designated CyberBot Nexus advertisement and support channel must remain publicly visible, accessible to all members, and active for the duration of service.

• Do not hide, archive, delete, or restrict the required channel.
• Do not modify, replace, or overwrite the official advertisement.
• Do not attempt to bypass service requirements or role checks.

Client Responsibilities

• Provide accurate project information and reasonable setup access when needed.
• Maintain ownership or proper authorization for the server or systems involved.
• Do not request unlawful, abusive, malicious, or harmful bot functionality.
• Do not provide stolen, unauthorized, or fraudulent third-party materials.

Confidentiality

Project materials shared with CyberBot Nexus are treated as private and confidential for service delivery. This includes PlayFab-related setup information, bot design notes, server configuration details, support discussions, and similar materials.

Refunds

Refunds are available only if the client is not satisfied with the final delivered product and the request is made during the review period before final approval. Policy violations, abuse, chargeback misuse, or service suspensions caused by noncompliance are not eligible for refund.

Suspension and Termination

CyberBot Nexus may suspend, delay, deny, or terminate service for nonpayment, abuse, false information, harassment, policy violations, or attempts to bypass technical or operational safeguards.

Limitation Note

CyberBot Nexus aims to provide stable and professional service, but cannot guarantee uninterrupted operation in every environment or third-party platform. Platform changes, API limits, service outages, account actions, or external system failures may affect delivery or behavior.

Legal Note

These terms help define service expectations, but they are not a substitute for advice from a licensed attorney in your jurisdiction if you need custom legal protection.